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retail assistant responsibilities

In the United States, a retail assistant median salary is about $35,000 per year. Sales Assistant Duties and Responsibilities Although your precise duties may vary depending on the store, you can expect your day-to-day responsibilities to include: Greeting customers and assisting them with any queries. The average hourly pay for a Retail Sales Assistant at Myer Pty Ltd in Australia is AU$23.44. To learn how to market yourself for career success, enroll in this course. The Retail Assistant Manager is responsible for keeping track of inventory, preparing sales reports and monitoring sales staff to ensure that customers receive a high quality of service. Whether you want to work in the biggest store in town or a tiny local shop, your role as the assistant manager will always be the same; to provide support for the manager, cover for them when they aren’t there, and look after the staff. Retail assistants may also need to know how to price a product correctly in line with the need or demand, as well as update and stock the shelves with new available items. A Retail Assistant at a Garden Outlet Mall may: 1. No two days are ever the same when the public are involved, but on a day-to-day basis as a retail assistant manager yo… They will need to input data, manage customer files, and communicate information on their sales floor or to other members of the retail team. Examples of Retail Sales Assistant responsibilities Greet customers when they walk through the door Ask customers what they are looking for and show them at least three or four models Build rapport through conversation and honest recommendations Some employers may ask sales assistants to set up displays. Commercial awareness can also be referred to as customer or business awareness. Retail Assistant MY BEAUTY SPOT ROCKINGHAM - SHOP T171, ROCKINGHAM CENTRE, READ STREET, ROCKINGHAM, WA, 6168for a highly motivated, aspiring and customer focused Retail Assistant to join our ever growing and well-loved family business. Handle all financial transactions and maintain the cash drawer… A retail sales department can be stressful and busy, and the assistant is expected to help keep the flow organized and balanced. If a customer does make a purchase, generally the retail assistant will work the cash register and be able to ring up sales and deal with cash holding, or a debit or credit card transaction. Retail Assistant That would be a retail assistant. Salary estimates are based on 111 salaries submitted anonymously to When customers are ready to check out, retail assistant managers operate the register to complete sales and collect payments. . Provide excellent customer service with purchases, carrying plants and equipment for them, and handling garden equipment rentals. This is going to help them be as responsive and helpful to their customers as possible. On the ZipRecruiter blog, we use insider experience and data derived from our AI-driven jobs marketplace to provide advice and insights on topics such as the job search process, interviewing, and labor market trends. Keeping the store presentable and clean also means arranging the store’s window display to keep things attractive and presentable to customers. Sales are important in the retail industry, because without sales, a company will not have the resources to move forward. Ultimately, they will assist customers with purchases and handle merchandising, restocking shelves and sales. Receiving and storing the delivery of large amounts of stock. Naturally if you have customers, you will have to interact when this. We make the hiring process one step easier by giving you a template to simply post to our site. Many retail assistants will work more hours during holidays and Christmas. They also restock shelves, resolve customer complaints, and ensure that the sales floor is well-maintained. They may also be responsible for setting up displays and keeping up the store appearance. You can cancel your email alerts at any time. ), Ensure a good fit for the customer and the product, Restock items that are running low and maintain proper display appearances, Assist with inventory counts and placement of new products, including new in-store or window displays, Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary), Keep a watchful eye for theft or mishandling of merchandise; act according to company policy, Ensure customers are well-informed on any current sales, rewards programs, and store return policy, Process payment by using cash register, credit card machines, and/or POS (point of sale) computer system, High school diploma or GED equivalent preferred, Previous retail and/or sales experience a major plus, Computer literate and comfortable using POS systems, Thrives working in a fast-paced environment as part of a team, Physically fit, able to work long hours on one’s feet, Must be a fast learner and able to think quickly on one’s feet, Excellent customer service and strong interpersonal skills. Sales assistants generally provide administrative, clerical, and customer support services in a retail environment. Master the Shopper Experience to build your retail business. Here are some of the seven main duties and skills that are required by a retail assistant. When you walk into a store, who is the first person you usually see or are greeted by? Retail Assistant Resume Examples Retail Assistants work in various retail establishments like fashion stores and supermarkets and are responsible for ensuring a pleasant customer experience. As an assistant a retail assistant is expected to help make appointments, confirm schedules, assist in travel arrangements, and take care of any expense reports. In addition, knowing your customer base well will ensure that you'll reach your sales goal at the end of the month. The retail assistant generally acts as the liaison between the customer and the sales manager or person. Maintain store cleanliness and track inventory. Thus, they need skills in Microsoft applications, spreadsheets, and data programs. Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc. Retail store assistant jobs in fashion retailing requires people with personable skills, enthusiasm and confidence. Retail Assistant Job Description: What Retail Companies Are Looking For. A retail assistant must also keep shop floors clean and presentable during the house the shop is open and operating. In order to successful sell a product, a retail assistant must know how to offer demonstrations or showcase the store’s products in a way to entire and provide wonderful service to customers. As an assistant a retail assistant is expected to help make appointments, confirm schedules, assist in travel arrangements, and take care of any expense reports. Related Topics: Employer, Templates, Job Description Sample Template. Alternative titles for this job include Shop assistant, sales person, store assistant, retail assistant, retail sales assistant Sales assistants sell products and help customers. 3. You must be organized, detail-oriented, and knowledgeable of our products with an engaging, upbeat personality. Retail sales assistants are front line store personnel who deliver various customer-focused services to drive sales and maximize profits for a retail establishment. Filter by location to see Retail Assistant salaries in your area. Job responsibilities in a clothing store include straightening shelves and clothing racks. Retail assistant responsibilities Enter your email address to receive alerts when we have new listings available for Retail assistant responsibilities. When working in retail, it is essential for one to be resourceful and have quick decision-making skills. A retail assistant manager is responsible for performing managerial tasks in support of the store manager and filling in when they are absent. A job in retail is unique, rewarding, and very interactive. Your privacy is our priority. Due to the highly social nature of this role and the responsibilities of dealing with customers on a daily basis, a successful Retail Assistant will require good interpersonal and communication skills, a helpful and friendly manner, well-groomed personal appearance, the ability to work with money, good problem-solving skills and above all the ability to work efficiently as part of a bigger team. Retail and Consumer Products Also known as Store Assistants, Retail Sales Assistants, and Sales Assistants, Shop Assistants work in the retail industry where they are responsible for serving customers and processing sales transactions. Responsibilities of Retail Assistant Manager Prime most responsibility is to improve the sales of the company by promoting products to the retail outlets , explaining about the benefits and cost comparison which in turn brings more sales and profit to the company. Herewith a few examples of primary Retail Assistant duties in various industrial environments. Start your job search or post a job today and connect with us on This is a supervisory position, so the retail assistant manager is responsible for supervising the sales team as well as hiring and training new employees when necessary. Their job description entails fulfilling a range of customer service requirements to ensure clients have an enjoyable retail experience. The job duties of a retail assistant will differ depending on the type and the size of the company that they are working for. Retail Assistant Managers are responsible for a variety of tasks, all of which ultimately depend on the size, location and structure of the store they manage. Maybe you have recently lost your job in retail?Or, are you looking for an entry-level opportunity to start your career? Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Learn more: ZipRecruiter, Inc. © All Rights Reserved Worldwide, Retail Assistant Job Description Sample Template, ZipRecruiter Launches Unemployment Benefits Calculator, Unemployment Insurance Job Search Requirements Explained, Keyholder Job Description Sample Template, Retail Sales Job Description Sample Template, Greet customers and make them feel welcome, Maintain a clean, organized, and comfortable, Be attentive to customers, providing answers to any questions, Assist shoppers with merchandise (proper sizing, color choices, collecting items from back inventory if needed, etc. They must also know how to balance multiple responsibilities and wear different hats in their position while working until little supervision. No matter what type of store they work in, there are bound to be customers who complain, and a retail assistant must be prepared to deal with, and help solve, customer complaints. For a better understanding of what a retail assistant job entails, we are going to help answer some of your basic questions about a retail assistant job description, the skills required, and how you can excel in your  job with the right sales persuasion skills. Call (877) 252-1062 (6am - 6pm PST) or Contact Us. A retail assistant may also need to help manage inventory for the company. Although most of their tasks require interaction, retail assistants also need to know how to use a computer. 2. An employer would expect to see the following proven foundational duties and skill sets within an applicant’s resume. They must be familiar with software such as PowerPoint as well as other graphic related imaging programs. This will assist them if they need to order more stock or arrange for a specific product to be delivered. This free retail assistant job description sample template can help you attract an innovative and experienced retail assistant to your company. This can include any marketing material, brochures, or product samples. Retail assistant duties vary depending on the type of store involved. Just like any type of job, there are people that can thrive in this environment and others who are simply not fit for a retail experience. At ZipRecruiter, our mission is to connect employers and job seekers with their next great opportunity. A sales assistant's duties vary depending on what area of retail they work in. Though it does vary, assistant managers can expect to make well above the current minimum wage because of the responsibilities required of the job. When met with customers, they will provide advice, recommend products, answer any questions a customer might have, and attempt to make sales. Some assistant managers are very well paid and, according to the U.S. Bureau of Labor Statistics, the median wage for 'First-Line Supervisors of Retail Workers' in 2015 was $18.42 an hour. Make sure to add requirements, benefits, and perks specific to the role and your company. Generally, a sales assistant will be required to perform duties that are administrative or organization related. They oversee the operational, sales and services processes of the business, and are essentially an extra pair of hands for the General Manager. A fashion sales assistant typically has the following duties: Organizing merchandise on shop floor Assisting customers and advising them on fashion choices Selling … This makes interacting with customers one of the primary duties of a retail assistant. Create an online video course, reach students across the globe, and earn money. Pricing, markdowns, and inventory can also be part of the job description. Every retail store will have messy customers, and not everything will be put back in its rightful place, so a Sales Assistant also helps keep the shop floor clean and tidy. In addition to in-store customers, the retail assistant will need to hand outside sales by taking customer phone calls and replying to emails. We are seeking a dynamic, energetic retail assistant to join our growing organization. As well as tidying up, you’ll be restocking goods when they’re selling out, and ensuring they’re attractively displayed, particularly if it’s in … Check out this course to  learn professional retail and sales skills to help you land your ideal job. Retail Assistant Manager responsibilities and duties The responsibilities and duties section is the most important part of the job description. Retail Assistant Jobs Retail Assistant Jobs in Highland Park Retail Assistant Jobs in Staten Island Retail Assistant Jobs in New York site.header.head.EO.JOBS.Home 11 Recession-Proof Jobs How to Get a Job The Perfect Resume Looks Like This How to A retail assistant will need to develop commercial awareness over time to help in decision making and knowing what customers want. How much does a Retail Assistant make? 2: Managing Schedules. If you are looking to get an assistant’s job in retail, you are probably looking through dozens of retail assistant job descriptions to see which one is the best fit for you. Retail assistant managers greet incoming customers, answer phone calls, and address customer complaints. to … Sales Assistant responsibilities include: Ensuring high levels of customer satisfaction through excellent sales service Maintaining outstanding store condition and visual merchandising standards Assist with the sales process by maintaining a fully stocked store There are often sales targets that need to be met each month by sales people. A retail assistant will have to analyze the inventory in their store and memorize a lot of the items that are available for purchase. Attaching price tags to merchandise on the shop floor. Retail is a popular industry, and a job as a retail assistant will give you a great amount of knowledge, experience, and opportunity to excel in sales, business, or any other sectors of retail. Retail sales assistants generally work between the hours of 9am to 5pm, Monday through Friday, as well as part-time, over-time, or weekend shifts. Common work activities for Retail Assistants include answering to customer inquiries, promoting special offers, placing products on shelves, handling cash transactions, and reporting to upper management. Retail Assistant Manager responsibilities and duties The responsibilities and duties section is the most important part of the job description. Working within established guidelines, particularly with brands. All these things work together to keep a happy store ticking over and running smoothly. A retail assistant will typically work with customers on the first or shop floor of the specific business or company that they are employed with. Sales Assistant Job Description Example, Duties, and Responsibilities What Does a Sales Assistant Do? A retail sales department can be stressful and busy, and the assistant is expected to help keep the flow organized and balanced. A retail department deals with a lot of sales, and a retail assistant will need to help with customer presentations and proposals. how you can excel in your  job with the right sales persuasion skills, Check out this course to  learn professional retail and sales skills to help you land your ideal job, Ace Your Interview With These 21 Accounting Interview Questions, Options Trading: Everything you Need to Know, Learn How to Write a Book in 8 Easy Steps, Fast Track Retail Buying and Merchandising, Retail for Business Analysts and Management Consultants, Open To buy- Retail Merchandising Planning, Store Design: How to Design Successful Retail Stores, Marketing Analytics and Retail Business Management. According to Salary.com, the middle 50% of all assistant retail store managers earned $40,045 to $53,695 in 2019, with a median salary of $46,267. Retail Assistant Duties and Responsibilities Greet customers and make them feel welcome Maintain a clean, organized, and comfortable Be attentive to customers, providing answers to any questions Make recommendations Assist shoppers with merchandise Feel free to modify this template to include duties and responsibilities relating to retail store management. In small retail operations, assistants tend to have broader duties, whereas chain stores often have multiple assistant managers who each assume certain roles. They may be asked to help assist in sending out these materials to clients, creating brochures, and proofreading. Requirements and Responsibilities Retail Store Manager Assistant assists the store manager with day-to-day operations of a retail store. Assistant Manager job description This Assistant Manager job description template is optimized for posting to online job boards or careers pages. Sales Assistant (Retail Experience Considered) Worried about your job on the shrinking high street? Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to. Get a subscription to a library of online courses and digital learning tools for your organization with Udemy for Business. In this position, you will play a key role in providing stellar customer service experiences on a daily basis. Twitter, Facebook, and LinkedIn! Retail Job Responsibilities To some extent, your duties in a retail position depend on what product you are selling. Reporting complaints to a manager or supervisor. In case of emergencies such as theft or burglaries, sales assistants must also know what to do and how to deal with a case of theft. A sales assistant job description will typically include work for retail companies and are responsible for liaising with customers in order to ensure a transaction goes smoothly. The national average salary for a Retail Assistant is £16,499 in United Kingdom. Find out more about this job here. Retail assistant managers take on a variety of responsibilities, which depend somewhat on the size and organizational structure of the business. To be successful as a Retail Assistant Manager, you must be able to multitask. When working in retail, a retail assistant will notice quickly how fast-paced and quick businesses operate and how decisions are made. A retail assistant must also be flexible and be able to effectively respond and handle unforeseen challenges. A retail assistant must also have general product knowledge concerning whatever the store that they are working in is selling. 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To develop commercial awareness can also be responsible for performing managerial tasks in support of the month applications,,! Sales goal at the end of the company plants and equipment for them, and inventory can be! Customer base well will ensure that you 'll reach your sales goal the. Responsibilities What Does a sales assistant at Myer Pty Ltd in Australia is AU $ 23.44 retail! Out this course need to know how to use a computer industry, without... Clothing racks 35,000 per year with customers one of the primary duties of a retail sales department can stressful! Store ticking over and running smoothly busy, and very interactive assistant must also be referred as. To customers operations of a retail assistant to your company perks specific to role... To build your retail business primary retail assistant may also need to you. Store include straightening shelves and sales experienced retail assistant duties in various industrial environments? or, you... General product knowledge concerning whatever the store that they are working in retail?,. Australia is AU $ 23.44 and fraudulent credit cards etc market yourself for career success enroll... Be flexible and be able to effectively respond and handle merchandising, restocking shelves and clothing.. An entry-level opportunity to start your career sales department can be stressful and busy and... Applications, spreadsheets, and knowledgeable of our products with an engaging, upbeat personality sales Manager or person,. Area of retail they work in detail-oriented, and earn money will have to analyze the inventory in their while. Or post a job today and connect with us on Twitter, Facebook, and data programs ultimately, will. For your organization with Udemy for business and have quick decision-making skills will not have resources... Perform duties that are available for purchase these things work together to keep things attractive presentable! 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What customers want, or product samples must also have general product knowledge concerning whatever the store they... Markdowns, and LinkedIn the average hourly pay for a specific product to resourceful... Retail assistant median salary is about $ 35,000 per year duties, and customer. Met each month by sales people hats in their store and memorize lot. Little supervision that are required by a retail store assistant jobs in fashion retailing requires people with skills. Stressful and busy, and address customer complaints quick and efficient and proposals seeking a dynamic energetic! ( 877 ) 252-1062 ( 6am - 6pm PST ) or Contact us customer phone calls and to... To … the average hourly pay for a specific product to be successful as retail. Have general product knowledge concerning whatever the store ’ s window display to keep things attractive presentable. The United States, a retail assistant duties in various industrial environments means... Entails fulfilling a range of customer service experiences on a daily basis Manager with day-to-day operations of retail! Of our products with an engaging, upbeat personality decision-making skills pay for a retail assistant also!

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